Recently I purchased 2 new colors from the OPI Texas Collection and the brushes were really jacked up..LOL :)
I recalled reading on the MUA board, how you could email OPI and ask for replacement brushes. So, I went to the OPI website and filled out their online form, and requested 2 new replacement brushes.
I did not get an email response, but I received 2 days later was better...2 new brushes with instructions in the mail...SCORE! I had to give the mail carrier the additional 78 cents, since there was not enough postage on the package, I'm sure this was a mistake :)
Here they are in 2 pieces, with instructions on how to put them together :) Here is the new top...
Here is the replacement pro wide brush...
You have to put the brush into the bottle, then crew on the top and that's it...Thanks OPI for making this as painless as possible! :)
15 comments:
WOW easy peasy :D i'm gonna do this with a few of mineses....
Thanks for this post. I may have to get a few myself :)
Now that's great service! I've always loved the brush in OPI polishes :)
It's definitely worth it ladies, do it now before they stat to charge for it..LOL :)
Very good customer service!!
Wow that is awesome to know! I have yet to get a wonky brush from them, and I am very thankful for that. Messed up brushed are the pits. I'm still peeved with my MAC Bad Fairy and it's one crazy strand!
@Laura- I know what you mean, I'd cut the wonky strand on the bad fairy brush, even though all MAC brushes are bad..LOL :)
Good to know! Great response time on OPI's part (even if you had to give the post man 72-cents).
Excellent news! A couple of my OPIs' brushes are weird as all get out.
Did you have much trouble replacing them?
Cool!
That's so cool! really nice off them to send new brushes so quickly! 10 stars for customer service!
can you post the link, i can't seem to find the place to do the :?
@Piff- Nope, replacing them was super easy!
@kelliegonzo-The link is in the words "online form", just click :)
Thanks for this info! I love it when stuff like this works out...I'm too cynical and always assume the worst. My crush on OPI just got bigger! :o
@Varnish- It's always a nice surprise... when it works..LOL :)
@The nail Buff- Thank You :)
Post a Comment